We have a experience in complex IT solutions needing explanation as well as sales methods. Our Portfolio is IT and non-IT oriented: from a former system house and Microsoft ISV to a best practice solution seller and inside account management.
MPOTECH is an outsource provider of online customer service support and information technology support services, one of the critical customer-retention services for e-business. We guarantee personalized e-mail management and live text chat response at a cost 30 to 50 percent lower than our customers' cost for an in-house alternative. As we amass customer and company information, MPOTECH will add revenue streams from ancillary services, including enhanced knowledge management and consulting services. Our goal is to become the leading outsourcer of web-based customer service support and IT support provider
MPOTECH is primarily engaged in providing online customer service support for sports betting. Our operations will be located in South East Asia to draw on an educated, highly skilled, English-fluent workforce with labor costs substantially lower in South East Asia. We will likewise utilize Indonesian, Chinese and Vietnamese-speaking customer service representatives to cater to our already existing client base and that’s why mostly our staffs will be an indonesian, vietnamese and also chinese.
MPOTECH will be opened 24 hours in a day during weekends (Fridays to Sundays) and from 6:00 am to 12 midnight from Mondays to Thursdays in order for us to be able to accommodate people with different time preference. Which is why we have made provisions effective floodlight system and also to recruit enough staff and to run shift amongst our workforce.
MPOTECH will at all times demonstrate its commitment to sustainability, both individually and as a firm, by actively participating in our communities and integrating sustainable business practices wherever possible.
We will ensure that we hold ourselves accountable to the highest standards by meeting our clients’ needs precisely and completely. We will cultivate a working environment that provides a human, sustainable approach to
MPOTECH offers most effective multi channel and multi-platform services that will help your websites and services reach their full potential. These services include:
- Offering real-time chat support in 4 different languages (English, Chinese, Bahasa Indonesia, and Vietnamese).
- Offering 24/7 call center customer service representative
- Customer relationship management services;
- Customer care and technical support services;
Here's our MISSION:
Our mission for establishing MPOTECH is to contribute our quota in promoting our client’s business activities all around here or even South East Asia and also to make profits from the Industry; we want to become the leading customer service and information technology support services brand in the whole South East Asia.
Here's our VISION:
Our Vision of starting MPOTECH is to build a world – class online customer service and information technology support services that can favorably compete with leading brands in this industry here.
We provide technical and customer support services such as customer relationship management services, data management and information processing services, customer care and information technology support services to foreign base offshore clients including but not limited to those engaged in interactive gaming and sportsbook activities
MEET OUR TEAM
MPO TECH has built a team of over 50 Internet marketing professionals driven to help our clients succeed through
all online channels. We continuously strive to recruit & breed the leading talent in the industry to deliver results.
Perfect SEO Expert!
At MPO TECH, our clients are the focus of everything we do. We work hard to deliver products that earn results for every one of our clients according to what they want to achieve. But you don't have to take our word for it. Check out our list of client testimonials to see how we've helped hundreds of companies grow!
Tommy / Sr. Process Engineer
A good testimonial is credible
Turner and the Owner have saved so much time using Topseo
Carlo Ceroili / GE Water Technologies
A good testimonial is comparative
Their work on our website and Internet marketing has made a significant different to our business. We’ve seen a 425% increase in quote requests from the website which has been pretty remarkable – but I’d always like to see more!
Johnny Cruz / Employee